Roadrunner is one of the best email service providers in the market. This email service has become widely popular in the past few years due to the incredible user experience it delivers, easy-to-use interface, and user-friendly features. However, just like any other email service, users can experience technical glitches with roadrunners from time to time. One of the most common problems faced by the users is the roadrunner email not working. If you are also facing the same trouble with email service, this post can help you to fix the error.
Why is the roadrunner email not working?
There could be plenty of reasons due to which the roadrunner email not working error may appear on the user screen. Following are the common reasons behind the issue.
- Poor internet connectivity.
- Incorrect email login credentials.
- An email account is locked.
- Synchronization errors.
- Email configuration issue.
- Hacked email account.
- Server down the error.
How to troubleshoot the Roadrunner email not working issue?
To fix the roadrunner email not working error on your device, proceed with the troubleshooting steps below.
Check the server
First of all, you need to check the roadrunner server if the roadrunner email is not working. Sometimes the server is down due to which users are unable to send or receive emails. In such a situation, you need to wait for a while, and you can continue using the email services again. In case the server is not down, and your email is not working, proceed with the next troubleshooting step.
Check the network
If you are unable to send or receive emails using your roadrunner email service, you need to check the network connection and make sure that your internet is working fine. Poor internet connectivity could be the reason that you are unable to use the email services.
Reset the password
You cannot access the roadrunner email services if you have forgotten your email password. In such a situation, you need to reset the password with the help of following instructions.
- Open the roadrunner email login page.
- Click on the ‘ forget password’ option.
- On the next page, confirm your identity by providing the email address.
- Hit the continue button.
- Give an answer to the security question you have set during the initial setup process.
- Once you answer the security question correctly, you can reset the password again.
Check the server settings
The incorrect server settings can also be the reason that the roadrunner email not working on your device. You need to check the server settings to make sure that everything is working fine. If you have entered the incorrect settings, correct the time now.
Check the email attachments
If you are still unable to send the emails, you need to check the size of email attachments. Sometimes the size of email attachments is greater than the defined size, due to which the emails are not being sent.
So these are some easy guidelines that can help you to troubleshoot RR email not working errors on your device. If you are still facing trouble in sending and receiving emails, do not hesitate to contact the support team for professional assistance. The experts will guide you with the process to fix the issue after identifying the root cause, and also share useful tips to make your emailing experience better than before.